Refund Policy

Thanks for shopping at Stitchnest.shop! Since our products are digital and delivered instantly, all sales are considered final. That said, we truly care about your experience and are happy to review any issues on a case-by-case basis.

Eligibility for Refunds

While we don’t offer general refunds, we do consider them in the following situations:

• You accidentally purchased the same product multiple times.

• The product is defective, corrupted, or not as described.

• You did not receive your download link or were unable to access the product after purchase.

Non-Refundable Cases

We do not offer refunds for:

• Change of mind after purchase

• Incompatibility with your device or software

• Personal technical issues that prevent use or download

Please make sure to check the product description and file format before purchasing.

How to Request a Refund

If you believe your case qualifies, contact us within 2 days of your purchase by emailing contact@stitchnest.shop with:

• Your order number

• A description of the issue

• Any relevant screenshots or error messages

We’ll get back to you within 2 business days. If your request is approved, your refund will be processed to your original payment method.